FREQUENTLY ASKED QUESTIONS
We guarantee that our product will look just like the picture on our website, but there may be slight variations in color or texture. If you have any concerns, please contact our customer service team.
To view your sales receipt, check your confirmation email for a summary of your order. If you can't find it, check your spam folder. Contact customer support if you still can't locate it. You can also login to our website to view it in the "Orders' section in your "My account" page.
To return an item, check the store's return policy and timeframe for returns, gather necessary documents, and confirm return shipping fees. Contact customer service with questions. Repackage the item with accessories and manuals and use the provided label/shipping address to return. Retailer will process refund or exchange once item is received.
We restock items as quickly as possible, but restocking time may vary based on product availability, demand, and manufacturing time. Sign up for email notifications or contact customer support for updates on specific items.
During checkout, provide the address where you want the order shipped. We deliver worldwide, but restrictions may apply. Use an accurate, complete, and current address to avoid delays or failed delivery. Contact our support team if you have questions or concerns about shipping.